Date: 13/02/2017



These general terms and conditions govern the online services offered on the website They are concluded between our company, CASHBACKASSISTANCE, and the consumer, hereinafter referred to as the "Customer".

Any order on our site implies the reading, validation and acceptance without reservation by the Customer of the entire contents of the present general conditions.

CASHBACKASSISTANCE recommends that the Customer save or edit these general terms and conditions on a durable medium at the time of acceptance.

CASHBACKASSISTANCE may modify its general conditions of sale at any time without prior notice by updating its website. The general conditions applicable to the Customer are those which he validated on the site when he ordered.


The services proposed are those appearing on the site on the day of its consultation.

The information and descriptions mentioned for each service are provided for information purposes only. The description is not necessarily exhaustive and the content of the service may vary according to any specific request of the Client.

CASHBACKASSISTANCE invites the Client to refer to the detailed description of each service to be informed of the specific characteristics.

When the Client subscribes to a service, he gives all authority to CASHBACKASSISTANCE to intervene on his behalf with third parties in the framework of the subscribed service.


The prices of the services are indicated in euros, T.T.C, according to the rate of VAT at the rate in force on the day of the order.

CASHBACKASSISTANCE reserves the right to modify the price of its services at any time. The price in force is that displayed on the site at the time of the order by the Customer.


Orders are made exclusively via the Internet, from

It is the Client's responsibility to ensure that he / she communicates his / her complete contact details and the information necessary for the processing of his / her file to CASHBACKASSISTANCE.

CASHBACKASSISTANCE can not be held responsible in case of failure in the processing of the file if the Client has communicated to him erroneous or incomplete information.

Any order, validated online by the Customer, constitutes a definitive acceptance of the contract, subject to Article 14 of these General Conditions of Service.

For each order, an e-mail of confirmation of this order is sent by CASHBACKASSISTANCE to the Customer, containing the reminder of the ordered service and the procedures for carrying out the services.

For any information or question relating to the services or the follow-up of the Orders, the Customer can contact the customer service of CASHBACKASSISTANCE at the following coordinates:

CASHBACKASSISTANCE, 13b Chemin du Levant 01210 Ferney-Voltaire. France


CASHBACKASSISTANCE undertakes to perform the service ordered by the Customer within a maximum period of 60 days from the payment of the order as indicated in article 6 hereof.


6.1 Payment of the order price is made by Carte Bancaire or PAYPAL.

6.2 For any payment, CASHBACKASSISTANCE uses Secure Socket Layer (SSL) data encryption technology, enabling secure payment.

6.3 In accordance with the provisions of article L.122-1 of the Consumer Code, CASHBACKASSISTANCE reserves the right to refuse any order or performance of the service in the event of total or partial non-payment of a previous order or in the case of refusal of authorization to pay by the banking organizations.

6.4 In the absence of payment of the services at the time of the order, CASHBACKASSISTANCE reserves the right not to execute the order.


7.1 CASHBACK ASSISTANCE carries out services in Europe within the maximum time limit set in Article 5 hereof.

7.2 CASHBACKASSISTANCE undertakes to make available all means at its disposal to perform the services ordered and to satisfy the Client's request. The Client will be informed of the performance of the services by a mission statement drawn up by CASHBACKASSISTANCE, sent by e-mail to the Client.

7.2 The costs of processing the file and correspondence are included in the price of the order.

Upon receipt of the mission report prepared by CASHBACKASSISTANCE, the Customer shall have 10 days to forward any written and motivated reservations to CASHBACKASSISTANCE by registered mail with acknowledgment of receipt or by e-mail to the following address: contact @ Failing this, no complaint from the Customer can be accepted.


The Customer has a period of retraction of his order, fourteen (14) days from the conclusion of the contract on the site

The Customer exercises his right of withdrawal by sending CASHBACKASSISTANCE the cancellation form mentioned in Article 15 hereof, or any other declaration, unambiguous, expressing his will to retract.

The Customer is then reimbursed the price of the order, by any means of payment, within a maximum period of fourteen (14) days from the date of receipt of its withdrawal by CASHBACKASSISTANCE.

The Customer can not benefit from the withdrawal period when he has agreed to the performance of services and that the services have been fully executed before the expiry of the withdrawal period.

Payment by Paypal can only be made if the Customer has checked beforehand that he has the necessary authorizations to use this method of payment.


10.1 The examples or testimonials illustrating the pages of the site have only indicative value. CASHBACKASSISTANCE invites the Client to refer to the detailed description of each service to know the contractual characteristics.

10.2 CASHBACKASSISTANCE can not be held responsible for non-performance of the order in case of force majeure, due to a fault of the Client (in particular the lack of communication of the information requested by CASHBACKASSISTANCE, their erroneous or fraudulent nature and necessary to the performance of services), or by a third party, in particular in case of late payment of refunds issued by third parties.

10.3 CASHBACKASSISTANCE waives all liability for the content of the sites to which hypertext links may refer to its official website.


All texts, comments, books, illustrations, images and sound elements reproduced on the site are protected under copyright and intellectual property for the whole world.

As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated, subject to more restrictive provisions of the intellectual property code.

Any other use constitutes infringement and sanctioned under the Intellectual Property, unless prior authorization of CASHBACKASSISTANCE. Any total or partial reproduction of the site is strictly forbidden. All rights reserved.


12.1 - Force majeure
Neither party shall have breached its contractual obligations to the extent that their performance is delayed, hindered or prevented by unforeseeable circumstances or force majeure. In particular, cases of force majeure or unforeseeable circumstances are considered as blocking means of transport or supplies, earthquakes, fires, storms, floods, lightning strikes, strikes or shutdown of telecommunication networks.

12.2 - Interpretation
If one or more clauses of these Terms and Conditions are canceled or deemed unwritten pursuant to any law, regulation or court ruling, the remaining terms shall remain in full force and effect.

12.3 - No waiver
The fact that one of the parties does not rely on a breach by the other party of one of the obligations referred to in these general conditions can not be interpreted as a waiver of the obligation in cause. In case of difficulty of interpretation between the title and the content of a clause, only the content is authentic.


The present general conditions and the contract of sale are subject to French law. Any dispute between the Client and CASHBACKASSISTANCE shall be brought before the French courts, which are exclusively competent.


In accordance with the law "Informatique et libertés" n ° 78-17 of January 6, 1978, the Customer has a right of access and rectification of the data concerning him, and can exercise this right by sending a letter, indicating his surname, first name and address, to the following address: CASHBACKASSISTANCE 13b Chemin du Levant 01210 Ferney-Voltaire France, or send an e-mail to:



Please complete and return this form only if you wish to withdraw from the contract:

For the attention of CASHBACKASSISTANCE (13b Chemin du Levant 01210 Ferney-Voltaire France):

I hereby notify you of my withdrawal from the contract for the provision of services below:

Ordered on:
Consumer Name:
Consumer Address:
Signature of the consumer (only in case of notification of this form on paper):